Unified Communications Solutions

Business Telephone Systems

VoIP (Voice over IP) phone systems let you work anywhere without running wires or using bulky phone equipment.

Integrated CRM Solutions

All calls, emails, chats, or texts related to the deal are viewable in the same workspace. Have context and history at your fingertips.

HIPPA & PCI Compliance

HIPPA and PCI DSS offerings from HyperNet Telecommunications can help your organization navigate the assessment process.

Network Integration & Consulting

Adapt to the remote workforce challenge without risking network security. HyperNet can help choose the right solution.

Video Conferencing Systems

Bring teams together with HD video and audio meetings on one of the industry’s most reliable networks.

Call Center Solutions

Take more customer calls with fewer agents. Run your VoIP call center in the cloud and control expenses.

Interactive Voice Response Systems

Let the AI automate and improve call routing, reduce hold times and save you money.

Disaster Recovery & Business Continuity

Provide risk mitigation against future business interruptions and reduce current operating expenses.

Business Phone Systems That Do More

Unified communication with VoIP, video, chat

Unlimited calling, faxing and texting nationwide

Free toll-free, virtual voicemail and auto attendant

Host unlimited audio and video meetings

Bundle with helpdesk software and Sales CRM

Easy integration with Google, Microsoft and more

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Video conferencing for any size team

Video and audio meetings

Bring teams together with HD video and audio meetings on one of the industry’s most reliable networks.

Screen sharing and file sharing

Make working sessions easier with completely secure and encrypted screen sharing and file sharing.

Live streaming and webinars

Taking your events and workshops virtual? Use Nextiva Video to easily setup, manage, and run live streams.

Cloud-Based Call Center Solutions

Interactive Voice Response

Send incoming calls to the right call center agents. Set up your IVR any way you want.

Call Recording

Record, pause and listen to customer interactions.

Automatic Call Distribution

Distribute calls based on business hours, technical support level and more.

VoIP Phone Numbers

Get local and toll-free numbers or port your existing phone numbers.

Call Routing

Manage customer interactions like a pro. Don’t make your customers repeat requests.

Dashboards & Reporting

Get access to 40+ advanced features & reports to measure your VoIP call center efficiency.

Integrated Customer Relationship Management

Sell Faster

Conduct multi-channel outreach in one platform without navigating between multiple systems.

Sell Smarter

Search your database. Save and re-use emails and attachments. Get account notifications. Sync with Google Calendar.

Sell More

Share insights between sales and service teams via internal chat and detailed history and relationship tracking for each account.

Interactive Voice Response Systems

Callers no longer need to sit through a long menu of options — they simply speak in their natural language, state their request, and get the help they need quickly.

Focus your agents on the important cases and let the Artificial Intelligence automate and improve call routing, reduce hold times, and save you money.

Securely automate appointment scheduling, reservations, payment processing, FAQs, callback queues, and many other business functions

HIPPA & PCI Compliant Network & Data Centers

HIPPA Compliance

Healthcare telecommunications that protects sensitive patient information

PCI Compliance

Retail solutions that enable business to operate within PCI-compliance

Network Integration & Consulting

Create integrated hybrid networks from diverse suppliers such as AT&T, Comcast, Lumen, Nietel, and Verizon.

Utilize SD-WAN technology to lower costs by using more affordable and commercially available leased lines, as an alternative to more expensive MPLS lines.

Adapt to the hybrid or fully remote workforce challenge without risking network security. HyperNet can help choose, deploy and maintain the right solution for your business.

Disaster Recovery & Business Continuity

Improve the present, protect the future

A cloud-based platform does both. Reduce today’s operating expense and provide built-in risk mitigation against future business interruptions.

A Living Business Continuity platform

UCaaS (Unified Communication as a Service) runs in the cloud, built to withstand natural disasters. It’s a full-featured communications platform with tools that allow your staff to work anywhere.

Disaster Recovery can be complex. Let us help.

HyperNet Telecommunications can help plan and implement an effective Business Continuity plan. From basic to comprehensive, we’re able to tailor the right solution for your business.

Satisfied Clients

“HyperNet Telecommunications was essential to the success of our network modernization project. The experience and project management skills of Bob and Gene really came through for us.”

Richard Burgess, Newark Manufacturing Company

Make an Appointment

(844) 613-3154

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